We LOVE Gory! My daughter named him Bruce, after the shark from her favorite movie. She is 4 and easily learned how to send and play messages. Even little brother, 21 months, is able to send messages with a bit of help. The customer service has been amazing. The post office delivered our first Talkie to the wrong house and was unable to locate it. Toymail promptly send a replacement, at no charge to us. Set up was very quick and easy. The Grandma had a bit of a learning curve, but with the how to videos on the website she is now a pro at sending messages. Grandma says "This is the best way to start my day!"