Our reviews

★ ★ ★ ★ ★

By: Amazon Customer

Date:

Source: Amazon

These things are fantastic! Was able to set them up easily to connect little cousins across the country, and they are absolutely enchanted!

Aside from the product itself, Toymail has amazing customer service. We had email and chat replies within minutes on a weekend morning! Very refreshing, and reassuring to have a company have our back during the setup process.

★ ★ ★ ★ ★

By: Stacey H.

Date:

Source: Amazon

The step by step directions are spot on. Also, customer service is almost immediately available for any questions. Cute design and I can't wait for my son to start using him.

★ ★ ★ ★ ★

By: TC

Date:

Source: Amazon

Kiddo and I LOVE this toy. We message back and forth throughout the day. Our son is 15 months so not really speaking in complete sentences, but he figured out how to create messages (very simple design/usage), and I get a kick out of the squealish/gibberish messages he sends periodically while playing with the toy. I respond with messages singing, echoing his gibberish, etc.

Set-up was unlike any other toy I've purchased, but it's not difficult. Involves connecting it to your household wifi via your phone. Took just a couple minutes.

Has worked like a charm since we bought it! It's great!

★ ★ ★ ★ ★

By: Sandy N.

Date:

Source:

I just bought Hank and Gory to give to my grandsons for Hanukkah. They're pretty young, but I'm looking forward to many little conversations with them over the years!
The set-up was very easy. Download the app to your phone and sign-up. Put in batteries and sync it with your wifi.
We'll see how easy it is to change it to Their wifi. The company seems to be very willing to help. They have sent out emails with different help videos and docs to make sure the process stays smooth.

★ ★ ★ ★ ★

By: nanaheads

Date:

Source: Amazon

Love this toy! It's a great way to stay in touch with my kids while I'm away. Plus the customer service is great. I've been contacted numerous times to make sure that I have set it up and if I need help. It's refreshing to have a company care about me after I've purchased their product. Can't wait get one for my nephew who's across the US.

★ ★ ★ ★ ★

By: Amazon Customer

Date:

Source: Amazon

Purchased this for our 4 year old grandson who lives in another state. We are beyond excited to have the ability to be in his life through messages everyday! Love the quality and know this will be fun for all !

★ ★ ★ ★ ★

By: Tyler G.

Date:

Source: Amazon

I have a 5 year old son that LOVES his Talkie. He sends good morning and good night messages to everyone every day. It is a great way for him to talk with his grandmas and aunts without having to use our phones. I was worried he would get bored with it, but after 3 months he still loves it. We've had glitches but customer support responds very quickly and resolves the problem. Super easy to use and he can do it all on his own. His face lights up when he hears the tone that says he has a new message.

★ ★ ★ ★ ★

By: sylvo

Date:

Source: Amazon

We purchased this as part of their pre-order Kickstarter campaign and love it! Our family is really enjoying the voice messages our kid is sending their way. The app is fairly intuitive and the toy is as well. My daughter just turned 4 and the buttons are easy enough for her to push.

★ ★ ★ ★ ★

By: Candie Clark

Date:

Source: Amazon

Received the toy in the mail and had everything set up prior to arrival so sending a message was VERY simple. We are so excited about our talkie!

★ ★ ★ ★ ★

By: G. E. Wolff

Date:

Source: Amazon

A fantastic way for snowbird grandparents to communicate their little "grands" while away!

★ ★ ★ ★ ★

By: Matt Bischof

Date:

Source: Amazon

Absolutely precious. Quality is a 10. Age-appropriate features is a 10. Set-up was very easy. I have seen a review to the contrary and I can't imagine this being the case unless some bugs were worked out before I received mine. Everything about this is just beyond cool- being able to receive voice messages from family is one thing, but the fact that my girls can SEND them also? I'm beyond impressed. It has been so hard to wait for Christmas to give this gift. Cannot wait to see their faces and show them how it works. My whole family is waiting, apps all set up, to chat w my girls. 5 stars easily

★ ★ ★ ★ ★

By: Sherri Lee

Date:

Source: Amazon

After two days i got it to work.. now that it works itbis great. Anyone who downloads the app and as the parebt you accept them can send a message to your kid. Set up sucked... alot. For that i can only give four stars.

First it did not work with my phone. I have an iphone six plus on a tmobile network. I spent two days trying to not throw it out a window. I had to use my husbands phone to get the toy working. But at that point it still didnt work right with my phone. I couldnt hear her messages just white noise. Then I re update my carrier and phone software then reinstall the app to get it to work. And several phone resets. That was a major pain to figure out and get working.

I did email customer service. They had a quick response time. The first lady I talked to was very nice. She did not know what the problem was. She was going to escalate my ticket but I had figured it out by myself. Once I told her I figured it out she asked me what I did so that way she can help others in the future. Very responsive and their customer service.

★ ★ ★ ★ ★

By: Amazon Customer

Date:

Source: Amazon

Thank you for giving us a new way for our blended family to keep in touch with the youngest one in our bunch when she is away. This is the best idea ever. I've tested it out a couple times and it works just as it should. Set up was a little complicated because the arrow points to the sensor but I took it as it was pointing to the bottom of the device (I know, I'm not always the smartest cookie)... but once I figured out the sensor was on the side (right where the arrow is pointing lol) it set up super quickly.

Thank you again and I cannot see what updates are coming down the road!

★ ★ ★ ★ ★

By: Tracy L. Schubert

Date:

Source: Amazon

UPDATE TO MY MESSAGE BELOW:
I considered deleting my entire message and writing a new review of this incredible toy but I would not have the blessing of sharing my experience on the receiving end of some of the most fantastic customer service I have been privileged to experience - thank you Marla Bogaerts. Marla diligently worked to make a connection with me to address my problem. She gave me her undivided attention and was able to solve my problem most completely. Additionally she was able to answer all my questions. She's amazing!

This toy is FUN!!! I KNOW my daughter is going to have a blast sending messages to people she loves anytime SHE wants to (without needing to ask a grownup to borrow their phone). I'm so excited! Merry Christmas & Happy Holidays to all. 😉

Original message: "I'm so upset!! Because this is a Christmas present for my 8 year old daughter, I have kept it hidden since it arrived. She is away this weekend so I opened it to get it set up so she could use it on Christmas morning.

Well, I ordered Gory the SHARK - her favorite color is blue - it's what she requested. The box says Hank the Dino and I GOT Bitsy the BAT.

There is no time to return this, reorder and HOPE it comes in time.

To help you understand more clearly...my little one asks for NOTHING. Last Christmas she asked for food for kids who don't have food. This year I (all but) forced her to come up with something she'd like for herself. So, this isn't just one of 100 presents a child has asked for. This is the ONLY present she asked for and it's wrong.

I wouldn't want my peanut to be without a gift when Christmas gets here especially since I pushed so hard to get her to tell me what she would like. I feel like the air has been let out of my balloon. I'm so disappointed.

★ ★ ★ ★ ★

By: Amazon Customer

Date:

Source: Amazon

We live abroad, so I thought this would be the perfect toy for my 5-year-old son, and it was! Set-up was quick and easy and my son figured out how to send and receive messages in no time. The great thing is, that new updates are constantly being developed so the toy gets upgrades and can do new things. The toy itself is nice and soft and the quality seems quite good. I have washed it once in the machine and it kept its shape just fine.


My son is so happy that he can independently chat with his grandparents and cousins and I am so happy that our family feels a little more connected and involved in his every day life.


On top of it being a great product, the customer service is absolutely amazing. They are quick to respond and don't give up until your problem is solved.
I will definitely be getting another one for my younger son's 3rd birthday and can highly recommend this toy to anyone with young children.

★ ★ ★ ★ ★

By: Antony Y Ling

Date:

Source: Amazon

I bought a talkie for my two older daughters (ages 8 and 6). That was three weeks ago, and they still play with it everyday. That alone is pretty special - our house is cluttered with toys they have played with for a few hours and then never touch again. It's particularly great when I'm traveling or just late coming home and I can leave them a message to let them know I'm thinking about them, or ask them what they want for dinner, etc.

The app is not perfect, but it works, And the company does seem to be responsive to customer feedback and is continually pushing out updates.

I convinced some friends to buy it also for their kids, and so my daughters are now excited about being able to connect to their friends now also too. Great toy.

★ ★ ★ ★ ★

By: Morgan Farlie

Date:

Source: Amazon

With an adorable exterior, but intensely simple technology within its guts, Toymail Talkie connects me to my fiery headed 4 year old at any moment she wants. If I am to be ANY sort of father to her, providing my daughter the knowledge that she can ALWAYS communicate with me will only help grow and strengthen our relationship as we age together. So thank you Toymail, for allowing me to always feel connected with my daughter even when I can't be with her.

★ ★ ★ ★ ★

By: Nichelle Divens

Date:

Source: Facebook

My kids love it!! They talk to daddy all day when he's at work and he really gets a kick out of their messages. 😊❤